Avast Free Forum is a website that allows users to ask questions about their antivirus software. It offers a variety of means, including tutorials and FAQs. The site is easy to navigate and is regularly updated.

avast is a leading player in the security market and offers one of the best customer support levels for its anti-virus program. The support button for the company’s website its website and LAPTOP or COMPUTER app gives access to helpful FAQ and discussion forums as and premium tech support in the event of all issues.

The company also offers live chat features for customers who require quick responses, an email ticketing system for more in-depth questions and three 24-hour support lines in the UK, Australia and the U.S. The knowledge base is limited, but has support guides for all its products.

However the customer service isn’t perfect. A joint investigation conducted by PCMag and Hauptplatine discovered that the business shares information about its customers location and Internet protocol addresses with third party companies, which could cause privacy concerns for some users. The paid plans don’t provide enough benefits to justify the extra cost. The forum was recently compromised and thieves were able obtain usernames, user names email addresses, as well as hashed passwords. Fortunately, payment data was not stolen. The company has promised to rebuild the forum on a more efficient and more secure platform. The company also has an information security policy that says that it won’t sell or share your personal info to third parties without your permission.